Shipping and Delivery

Receiving Time

Receiving time = Processing time +Shipping time.

  • Processing time: Normally 1-8 Business Days

The time we are talking about is a business day and may be delayed if we encounter holidays.

  • Shipping Time&Shipping Fees

United States, Germany,United Kingdom,France,Spain:

Shipping Methods & Shipping Time Order Amount Freight
Expedited Shipping (4-10 business days) $150+ $29.99 
Expedited Shipping (4-10 business days) $100-150 $19.99 
Expedited Shipping (4-10 business days) $0-$99 $15.99 
Standard Shipping (8-15 bussiness days) $0-$59.99 $9.99 
Standard Shipping (8-15 bussiness days) $60.00 and up FREE
Australia, New Zealand,Canada:
Shipping Methods & Shipping Time Order Amount Freight
Expedited Shipping (4-10 business days) $150+ $39.99 
Expedited Shipping (4-10 business days) $100-$150 $29.99 
Expedited Shipping (4-10 business days) $0-$99 $19.99 
Standard Shipping (8-15 bussiness days) $0-$59.99 $12.99
Standard Shipping (8-15 bussiness days) $60.00 and up FREE
Rest of world (227 countries and regions):
Shipping Methods & Shipping Time Order Amount Freight
Standard Shipping (8-15 bussiness days) $0-$120 $14.99 
Standard Shipping (8-15 bussiness days) $120+ FREE

 

Delivery

There will be a shipping confirmation email with tracking number with link,  products and receiver's info sent immediately after we ship the order out, pls check it carefully and contact us ASAP if anything wrong. 

Please contact us within 5 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.

 

Custom Tax or Duty

Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff. 


Shipping TIPS:

1) Please leave correct email address, shipping address and mobile number during checkout process.

2) Check your confirmation email for the receiver's info. 

3) Express shipping is not available for PO Box address. Address should include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by sunnylula.com.

4)We apologize that some military addresses (APO, FPO, DPO) cannot be delivered.